Managed Services Definition?

> Operator provides services to enterprises.
> The operator commits itself to respect high level of quality and performance.
> The operator can control, modify, adapt, quantify, update the services remotely.

Why Managed Services?

> More and more bandwidth-hungry applications running in enterprises.
> These applications are real-time, distributed, collaborative, media-rich.
> Increasing number of employees are working in remote offices.
> Enterprises want to improve performance by using transparent integration and management of the network.