How can I install my SIM card inside the ONECell35?

Open the casing and slide your 3.5G SIM card into the card holder inside. A detailed step-by-step installation guide can be downloaded here.
How can I check the strength of my 3.5G connection?

Four LEDs on the right of the front panel indicate the strength of the 3.5G connection.
What is the 3.5G network?

3.5G wireless connections are increasingly being offered by telecom operators because they are around seven times faster than a 2.5G (Edge) connection. 3.5G is suitable for 3 different technologies: - UMTS (3G) - HSDPA (downstream up to 7.2MB/s) - HSUPA (upstream up to 2MB/s) The ONECell35 automatically detects the networks available in your area. When several networks are detected, the ONECell35 will automatically choose the fastest, most efficient network.
How can I update the firmware of my ONECell35?

To update the firmware, you must be connected to the OneAccess extranet. To login, click here.
How can I configure my SIM card with the ONECell35?

The ONECell35 includes a smart Web Configurator. We recommend using the 3.5G connection wizard to setup the connection. For more details, download the installation manual.
How can I contact the hotline support?

You can contact the hotline support for technical questions only, by sending an email to: hotline@oneaccess-net.com. For any commercial question, please fill the "Order" form.